RKS is an innovation consulting firm delivering human-focused solutions with global impact.

Founded in 1980, RKS utilizes design as a strategic tool advancing clients’ ability to focus on people’s needs and aspirations while creating sustainable business results and benefits to society.
May 07th, 2013

RKS Explores the Art of Delighting Consumers with a Chocolate Artisan

RKS’ design team visited the workshop of Los-Angeles based chocolatier Mark Lewis to collect insights on how the Marco Paolo artisan truffles deliver magical experiences that delight the user.

Design guru Ravi Sawhney has worked with Mark for years and his firm, RKS, developed the branding and packaging for his delicious creations. “Mark found the use of our proprietary design methodology, Psycho-Aesthetics®, to be eye-opening in terms of understanding the market and thinking about his craft as business,” Ravi says. “And we soon realized that we had a lot to learn from him as well. Think about it: who better than chocolate artisans know how to create delightful experiences that appeal to all senses?”

Read the full story