Premium alkaline water dispenser.
Traditional water delivery methods, such as bottled water and public fountains, are inconvenient, unrefined, and environmentally damaging. FloWater tackles these challenges by combining 7x Advanced Purification technology, inviting design, and brand storytelling to enable clean, compelling hydration across spaces.
“RKS is the best innovation and design consulting firm with whom I’ve ever worked. Their passion, creativity, and ability to execute (and on schedule AND budget!) is unparalleled. Not only did they create exceptional work, but they were an absolute blast to work with as well.”
RKS conducted stakeholder interviews and field observations across gyms, schools, hotels, and enterprise settings. Psycho‑Aesthetics® methodology was used to place FloWater into the empowering, aspirational quadrant, balancing simplicity with emotional engagement. Insights drove an experience that felt clean, trustworthy, and worthy of pride.
How We Used Psycho-Aesthetics™ to Identify Unique Opportunities in the Project.
Using our proprietary Psycho-Aesthetics® 2.0 framework, we conducted in-depth interviews and ethnographic observation in diverse lab settings. We identified key emotional and usability pain points — such as intimidation with complex interfaces, workspace clutter, and trust in precision. These insights guided both the form and interface strategy, ensuring approachability and confidence in operation.
We shaped a sleek, approachable station with clear geometry, inviting material finishes, and user centric height and reach. The recessed nozzle area, hidden catch tray, and recessed touch button reflect usability and hygiene first thinking.
High quality renderings
Feature first UX emphasizes ease: one touch dispensing, ADA compliant access, and visible feedback during filling. Signage, LED cues, and simple button flow communicate status and cycle completion intuitively.
We developed a visual identity that reinforces trust and sustainability through crisp branding, blue white gradient motifs, and messaging aligned with hydration, purity, and empowerment. Installation graphics and logo placement reinforce identity in public and corporate environments.
RKS collaborated on filtration and dispenser technology integration, blending hydraulic and thermal systems into a slim reach architecture. Engineering balanced performance, reliability, and serviceability under real world commercial conditions. Through progressive prototyping cycles, the design was validated in café, campus, and workplace mockups. DFM guidance and vendor support ensured hygienic paneling, filtration access, and branding consistency at scale.
The FloWater Refill Station is a strong example of design-led impact, combining advanced purification technology with elegant industrial design, intuitive interaction, and a compelling brand narrative. Our human centered process helped FloWater shift hydration habits, create significant environmental impact, and set a new standard for modern amenity design.
Strategy
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