British Aerospace Engineering (BAE) required a low cost infrared camera capable of enduring extreme conditions while delivering high quality imaging for surveillance missions. The device needed multisource power support, submersible, and ergonomic adaptability.
RKS applied its Psycho‑Aesthetics® methodology to uncover emotional and functional needs of law enforcement users. Through on site interviews and field observations, the team identified critical factors like ease of use, operator confidence, and situational adaptability under stress. The project mapped to the enriched quadrant in the PA Map, balancing performance and emotional reassurance.
Research Insights & Discovery
KEY OUTPUTS
Emotional journey mapping
Psycho-Aesthetics® 2.0 Map
Opportunity Areas & Design Criteria
How We Used Psycho-Aesthetics™ to Identify Unique Opportunities in the Project.
Using our proprietary Psycho-Aesthetics® 2.0 framework, we conducted in-depth interviews and ethnographic observation in diverse lab settings. We identified key emotional and usability pain points — such as intimidation with complex interfaces, workspace clutter, and trust in precision. These insights guided both the form and interface strategy, ensuring approachability and confidence in operation.
A high impact polycarbonate housing with TPE over mold ensured drop and immersion resistance. RKS designed a versatile form supporting multiple configurations: handheld grip, pole mount, or tactical use with eyecup and optics. The articulating handle and removable eyecup enabled flexible use in variable lighting and deployment scenarios.
Industrial Design Concept Development
KEY OUTPUTS
CAD models with multi mode grip geometries
CMF Strategy
Configurable handle and eyecup modules
Engineers tested for durability, drop resistance from 3 ft onto concrete and immersion to 3 ft for up to 30 minutes. The design accommodated different power sources (battery, wired, vehicle mounts) and provided seamless integration into varied field setups. Functional prototypes validated ruggedness and usability in real world scenarios.
Engineering Validation
KEY OUTPUTS
Rugged prototypes
Rapid prototyping for handle and eyecup
Validation Reports
Final industrial design and tested prototype delivered to BAE Systems for production ready deployment in law enforcement and surveillance missions.
Key Outcomes and Results
Key Accomplishments
Operators report heightened trust in gear under pressure
Configurable for multiple use cases
Appreciated by operators for ergonomic form factor