As laboratories demand higher throughput in tighter spaces, Hamilton sought a liquid handling system that balances sophistication and flexibility. The challenge: create a modular platform that maximizes storage, seamlessly integrates hardware, and supports easy transport, without sacrificing performance or usability.
Automation was central to the challenge. VANTAGE needed to intelligently orchestrate complex liquid handling tasks with precision and repeatability, all while integrating seamlessly with hardware modules, storage systems, and lab information management software.
How We Used Psycho-Aesthetics™ to Identify Unique Opportunities in the Project.
Using our proprietary Psycho-Aesthetics® 2.0 framework, we conducted in-depth interviews and ethnographic observation in diverse lab settings. We identified key emotional and usability pain points — such as intimidation with complex interfaces, workspace clutter, and trust in precision. These insights guided both the form and interface strategy, ensuring approachability and confidence in operation.
VENUS Software
Strategy
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