As laboratories demand higher throughput in tighter spaces, Hamilton sought a liquid handling system that balances sophistication and flexibility. The challenge: create a modular platform that maximizes storage, seamlessly integrates hardware, and supports easy transport, without sacrificing performance or usability.
Automation was central to the challenge. VANTAGE needed to intelligently orchestrate complex liquid handling tasks with precision and repeatability, all while integrating seamlessly with hardware modules, storage systems, and lab information management software.
We began with ethnographic studies and stakeholder interviews to understand lab professionals’ needs around space constraints, workflow bottlenecks, and emotional factors like ease of use and perceived control. Using Psycho‑Aesthetics®, we quantified the optimal user experience zone, balancing precision with empowering design.
Research Insights & Discovery
KEY OUTPUTS
Workflow maps of sample processing and tool changeover
Emotional journey insights around operation
Benchmarking
Design opportunity brief
How We Used Psycho-Aesthetics™ to Identify Unique Opportunities in the Project.
Using our proprietary Psycho-Aesthetics® 2.0 framework, we conducted in-depth interviews and ethnographic observation in diverse lab settings. We identified key emotional and usability pain points — such as intimidation with complex interfaces, workspace clutter, and trust in precision. These insights guided both the form and interface strategy, ensuring approachability and confidence in operation.
Our team explored form factors that merge modular trays, component integration, and user access. Key design considerations included intuitive placement for pipetting, clear serviceable zones, and stackable architecture for flexible lab layouts.
Industrial Design Concept Development
KEY OUTPUTS
Form Factor Concepts
CMF Strategy
Refined Industrial Design Language
We created intuitive interface systems that guide users through configuration, status monitoring, and maintenance tasks. Physical UI elements were designed with clarity and lab hygiene in mind, ensuring operators can quickly reconfigure modules or respond to alerts.
UI/UX Design Development
KEY OUTPUTS
VENUS Software
Interactive UI wireframes
Comprehensive clickable prototypes
Style guide
Hamilton Vantage exemplifies transformative lab automation, merging modular design, user experience, and engineered excellence into a compact, powerful system. From insight driven research to certified manufacturing handoff, this collaboration reflects RKS Design’s capability to elevate technical platforms into emotionally resonant, space saving laboratory solutions.
Key Outcomes and Results
Key Accomplishments
Users report intuitive control and “empowered workflows,”
30% denser lab layouts and simplified reconfiguration
Delivering consistent user feedback on usability and space optimization