A lab technician using the Hamilton Vantage automated liquid handling system.

Hamilton Vantage

A modular, space efficient lab platform that streamlines sample processing.

Modular precision for compact lab environments.

As laboratories demand higher throughput in tighter spaces, Hamilton sought a liquid handling system that balances sophistication and flexibility. The challenge: create a modular platform that maximizes storage, seamlessly integrates hardware, and supports easy transport, without sacrificing performance or usability.

Automation was central to the challenge. VANTAGE needed to intelligently orchestrate complex liquid handling tasks with precision and repeatability, all while integrating seamlessly with hardware modules, storage systems, and lab information management software.

Lab technician in safety glasses and gloves loading a rack of sample tubes into the Hamilton Vantage

Research Insights & Discovery

Key Outputs

  • Workflow maps of sample processing and tool changeover
  • Emotional journey insights around operation
  • Benchmarking
  • Design opportunity brief

We began with ethnographic studies and stakeholder interviews to understand lab professionals’ needs around space constraints, workflow bottlenecks, and emotional factors like ease of use and perceived control. Using Psycho‑Aesthetics®, we quantified the optimal user experience zone, balancing precision with empowering design.

How We Used Psycho-Aesthetics™ to Identify Unique Opportunities in the Project.

Using our proprietary Psycho-Aesthetics® 2.0 framework, we conducted in-depth interviews and ethnographic observation in diverse lab settings. We identified key emotional and usability pain points, such as intimidation with complex interfaces, workspace clutter, and trust in precision. These insights guided both the form and interface strategy, ensuring approachability and confidence in operation.

Psycho-Aesthetics 2x2 matrix placing lab automation systems by self-actualization and interactivity, with the Vantage highlighted in Enriched
Grid of 16 project slides: sketches, concept renderings A to C, a Psycho-Aesthetics process diagram, user personas and workshop photos

Industrial Design Concept Development

Key Outputs

  • Form Factor Concepts
  • CMF Strategy
  • Refined Industrial Design Language

Our team explored form factors that merge modular trays, component integration, and user access. Key design considerations included intuitive placement for pipetting, clear serviceable zones, and stackable architecture for flexible lab layouts.

High-tech laboratory automation system with glass-panel enclosure and precision robotics inside
Hamilton Vantage with its lower doors open, showing the pipetting deck above and storage modules below
Two Hamilton Vantage automation systems side by side to show scalability and modularity

UI/UX Design Development

Key Outputs

  • VENUS Software
  • Interactive UI wireframes
  • Comprehensive clickable prototypes
  • Style guide

We created intuitive interface systems that guide users through configuration, status monitoring, and maintenance tasks. Physical UI elements were designed with clarity and lab hygiene in mind, ensuring operators can quickly reconfigure modules or respond to alerts.

Light mode UI of Hamilton Vantage, displaying automation controls and real-time monitoring
Dark mode UI of Hamilton Vantage automation software, enhancing workflow efficiency

Key Outcomes and Results

Key Accomplishments

  • Users report intuitive control and “empowered workflows,”
  • 30% denser lab layouts and simplified reconfiguration
  • Delivering consistent user feedback on usability and space optimization

Hamilton Vantage exemplifies transformative lab automation, merging modular design, user experience, and engineered excellence into a compact, powerful system. From insight driven research to certified manufacturing handoff, this collaboration reflects RKS Design’s capability to elevate technical platforms into emotionally resonant, space saving laboratory solutions.

Two renderings of the Hamilton Vantage in a lab, one closed and one with its hood raised and side panel open
Hamilton Vantage in a bright lab with its deck lit green, beside a workstation with a monitor and keyboard

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